We understand the importance of keeping our little passengers safe and sound during the journey. According to the law, children under the age of 6 who weigh 18 kg (40 lbs) or less must be secured in an appropriate child safety seat. Therefore we’ve got child safety seats to keep your little ones snug as a bug on their adventure. Just like finding the last slice of pizza, our supply of child safety seats is limited. If you’re the proud owner of your own child safety seat, please bring it with you and give us a heads-up in advance. This way, our driver can plan the seating arrangements like a seasoned Tetris master. If you don’t have a child safety seat, don’t panic! Before booking, drop us a line so we can confirm if we have one available for your little passenger. Safety is our top priority.

No child will be allowed to sit on a parent’s lap during the journey. We’re here to make sure everyone has a safe and enjoyable ride.

Note: A $ 40.00 fee applies for the use of our child safety seat to cover maintenance and sanitation costs.

Good news! You’ll have 1.5 hour at each stunning lake on our MORNING CLASSIC LAKE LOUISE AND MORAINE LAKE SHUTTLE TOUR with sightseeing and wildlife.

With our LAKE LOUISE AND MORAINE LAKE EXTENDED SHUTTLE TOUR, you can choose between two timing options to best match your plans.:

OPTION 1:
1.5 hours at Moraine Lake and 3.5 hours at Lake Louise – a great choice for those who want to hike to the Lake Agnes Teahouse or rent a canoe at Lake Louise, while still having time to enjoy Moraine Lake.

OPTION 2:
3 hours at Moraine Lake and 2 hours at Lake Louise – perfect for those who want to canoe on Moraine Lake, hike the Rockpile, stroll the shoreline trail, or even hike to Consolation Lakes, while still visiting Lake Louise.

Our LAKE LOUISE AND MORAINE LAKE SUNSET GLOW TOUR gives you 1 hour at each lake.

For private tours, please refer to the description provided for the specific tour or the agreement we made at the time of booking.

Yes. Parks Canada requires every visitor to have a valid park pass (entrance fee) when visiting Banff National Park, including on our Lake Louise and Moraine Lake shuttle tour. You can purchase your park pass here: https://www.banfflakelouise.com/park-pass-purchase. Please let the driver know if you did not purchase your park pass.

Absolutely! Our vehicle is chilled to perfection, ensuring you stay cool and suave throughout the journey. No sweating it out, just pure comfort!

It’s not just any ordinary pile of rocks. Rather, it’s a captivating 0.8-kilometre out-and-back trail that leads you to the pinnacle viewpoint of Moraine Lake, where the most astonishing pictures are captured. However, it’s important to remember that venturing off the designated trail is not allowed – and for good reason. Safety is our utmost concern, and straying from the trail can be dangerous. So, please resist the temptation to walk, run, or climb off the trail. Stick to the designated path and enjoy the awe-inspiring views from the Rock Pile while ensuring your own well-being. With this in mind, embrace the beauty of Moraine Lake from the safety of the trail and capture those remarkable moments that will leave a lasting impression.

Our Lake Louise and Moraine Lake service is both a comfortable shuttle and a guided experience. Think of it as traveling with a local driver who not only ensures a smooth, stress-free ride but also shares stories, tips, some jokes and insider knowledge about the area along the way. When you arrive at the lakes, you’ll have plenty of free time to explore on your own—whether that’s hiking, taking photos, or simply soaking in the views—while your driver/guide waits to welcome you back with a smile.

Brace yourself for a delightful revelation! At Lake Louise, it’s a mere two-minute walk (around 200 meters, depending on your walking speed and the specific parking lot we’ll be using) And guess what? Moraine Lake takes convenience to the next level – it’s even closer! So, get ready for a joyful hop, skip, and jump from the parking lots to these magical lakes.

Ah, the dreaded missed bus scenario. While we understand that life can sometimes throw curveballs, unfortunately, we can’t hold the bus for individual passengers. Our drivers have strict driving hour regulations imposed by the government to keep everyone safe. Going over those hours can lead to some serious trouble for the driver and our company, and we want to avoid that like the plague.

But fear not! If the stars align and there’s space available on the next bus, we’ll gladly give you a ride without any extra charges. Just keep in mind that during the bustling visiting season, our trips tend to be as popular as a pancake breakfast, so snagging a spot on another trip is not a guarantee.

If all trips are fully booked, or it happens to be the last trip of the day, you’ll have to channel your inner adventurer and make your own way back to your hotel at your own expense. Don’t worry, though! We’ve got a secret weapon for you. There’s a heroic taxi service called Three Sisters Taxi https://threesisterstaxiab.ca/ that can come to your rescue, especially if you find yourself stranded at the picturesque Moraine Lake. Just remember, there’s no cell phone service there! However, there is a pay phone at the lake, or you might just strike gold with the gracious folks at Moraine Lake Lodge. They might be kind enough to let you use their phone. So please be punctual and come back to the vehicle on time for your scheduled departure. It’s the best way to ensure a smooth and worry-free experience for everyone involved. Safe travels, and may the Moraine Lake bus departure gods be ever in your favour!

There is cell phone service at Lake Louise, but unfortunately, there is NO cell phone service at Moraine Lake! You might start to regain reception approximately five kilometres down the road towards Lake Louise. If you urgently need to use a phone, there is a pay phone by the parking lot. So, remember to enjoy the serenity of Moraine Lake without the constant pings and notifications. It’s a chance to truly disconnect and immerse yourself in the beauty of nature.

We understand that even tiny humans come with big stroller needs. Please contact us before you book to confirm the availability. Make sure it’s a compact travel stroller that can magically fold into the size of a pocket elephant.

For our private tours and transfers we provide “door to door” service. Please make sure you provide us with the exact address.

For our Lake Louise and Moraine Lake shuttle tour we’ve got many fantastic locations. Let’s dive in:

CANMORE PICK UP LOCATIONS:

1. BLACKSTONE MOUNTAIN LODGE – short walk from hotels and Airbnbs on Kananaskis Way & Montane Road:
Aurora Lodge (1 minute walk)
Fire Mountain Lodge (4 minutes walk)
Lodges at Canmore (3 minutes walk)
Mystic Springs Chalets (3 minutes walk)
Skyline Peaks (5 minutes walk)
Windtower (1 minute walk)

2. CANMORE ROCKY MOUNTAIN INN – short walk from nearby accommodations:
Chateau Canmore (1 minute walk)
Goldenridge Canmore (4 minutes walk)
Hatch104 (1 minute walk)
Pocaterra Inn (3 minutes walk)
Rundle Mountain Lodge (2 minutes walk)
Silver Creek Lodge (3 minutes walk)

3. CANMORE VISITOR INFORMATION CENTER (LEGACY TRAIL PARKING LOT CANMORE) – free parking available and short walk from:
Wapiti Campground (3 minutes walk)

4. COAST CANMORE HOTEL – short walk from nearby accommodations:
Canmore Downtown Hostel (1 minute walk)
Mountain View Inn (3 minutes walk)

5. CREEK SIDE VILLA – short walk from nearby accommodations:
Bear and Bison Country Inn (1 minute walk)
Blanchard Mountain Bed and Breakfast (8 minutes walk)
Eaglesnest (6 minutes walk)
Emerald Lakes Bed and Breakfast Inn (10 minutes walk)
Mountain High Bed and Breakfast (3 minutes walk)

6. GRANDE ROCKIES RESORT – short walk from nearby accommodations:
Basecamp Lodge Canmore (2 minutes walk)
Basecamp Resort Canmore (2 minutes walk)
Canadian Rockies Chalets (4 minutes walk)
Georgetown Inn (2 minutes walk)
Lady Macdonald Inn (2 minutes walk)
Sunsets Resorts Canmore (2 minutes walk)
Canmore Crossing (10 minutes walk)

7. MNT HOUSE BY BASECAMP

8. NORTHWINDS HOTEL – short walk from nearby accommodations:
Airbnb’s on 2nd Ave (approximately 5 minutes walk)
Canmore Inn & Suites (5 minutes walk)
Rocky Mountain Ski Lodge (3 minutes walk)
Super 8 By Wyndham (2 minutes walk)

9. SOLARA RESORT – short walk from nearby accommodations:
Alpine Plaza (5 minutes walk)
Falcon Crest Lodge (1 minute walk)
StoneridgeMountain Resort (3 minutes walk)

10. SPRING CREEK VACATION – in front of Tamarack Lodge on Spring Creek Drive
Accommodations in Spring Creek (approximately 5 minutes walk)

11. THE MALCOLM HOTEL – short walk from nearby accommodations:
Accommodations in Spring Creek (approximately 5 minutes walk)
Basecamp Suites Canmore (10 minutes walk)
Lamphouse by Basecamp (6 minutes walk)
The Boardwalk Vacation Rentals (8 minutes walk)
The Drake Inn (7 minutes walk)

Ah, tipping, the age-old question of travel etiquette! While tipping isn’t included in the price, our hardworking drivers would certainly appreciate a sprinkle of generosity. Tips are like little rays of sunshine that brighten their day and show appreciation for a job well done. So, if you feel inclined to share the tipping love, go ahead and add a tip while booking online or simply hand over some cash in person.

Remember, tipping is not mandatory, but it can make our drivers do a secret happy dance. Plus, it’s a great way to spread some good vibes and make someone’s day a little brighter.